Privacy Policy
1. Introduction
Freeman Holdings Limited ("FH", "we", "us", or "our") is a private company limited by shares incorporated in the Dubai International Financial Centre ("DIFC"), registered under DIFC Companies Law (DIFC Law No. 5 of 2018). We are committed to protecting the privacy of individuals who visit our website at www.fmholdings.com (the "Website"). This Privacy Policy explains how we collect, use, and safeguard information in accordance with the Data Protection Law, DIFC Law No. 5 of 2020.
2. Data Controller
For the purposes of the DP Law, the data controller is: Freeman Holdings Limited S2406, Level 24, Emirates Financial Towers Dubai International Financial Centre P.O. Box 124650, Dubai, UAE; Email: inquiries@fmholdings.com
3. Information We Collect
This Website is an informational corporate website. We do not require visitors to create accounts, submit personal data, or complete forms. We do not knowingly collect personal data from children.
We may collect limited, non-identifying information automatically through cookies and similar technologies used by our website hosting provider (Wix.com). This may include browser type, device type, pages visited, referring URL, and approximate geographic location based on IP address. This data is collected in aggregate form and is not used to identify individual visitors.
If you contact us via the email address provided on this Website, we will process the personal data contained in your communication (such as your name and email address) solely for the purpose of responding to your enquiry.
4. Legal Basis for Processing
Where we process personal data, we do so on the basis of our legitimate interests in operating and maintaining this Website and responding to enquiries directed to us, in accordance with Article 10(1)(f) of the DP Law.
5. Cookies
This Website uses cookies placed by our hosting provider to ensure the proper functioning of the site and to collect anonymised usage statistics. You may control or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain features of this Website.
6. Data Sharing and Transfers
We do not sell, trade, or rent personal data to third parties. Information collected through website analytics may be processed by our hosting provider (Wix.com) on servers located outside the DIFC. Any such transfer is subject to appropriate safeguards in accordance with Part 4 of the DP Law.
We may disclose personal data where required to do so by applicable law, regulation, or order of a court or competent regulatory authority, including the DIFC Commissioner of Data Protection, the DIFC Courts, or the UAE FTA.
7. Data Retention
We retain personal data only for as long as is necessary for the purposes for which it was collected. Enquiry correspondence is retained for a period of twenty-four (24) months from the date of the last communication, after which it is securely deleted unless retention is required by law.
8. Your Rights
Under the DP Law, you have the right to:
(a) request access to the personal data we hold about you;
(b) request rectification of inaccurate or incomplete personal data;
(c) request erasure of your personal data, subject to any legal retention obligations;
(d) object to or request restriction of processing of your personal data; and
(e) request portability of your personal data in a structured, commonly used format.
To exercise any of these rights, please contact us at inquiries@fmholdings.com. We will respond to your request within thirty (30) days.
9. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the "Last updated" date revised accordingly. We encourage you to review this page periodically.
11. Complaints
If you are dissatisfied with our handling of your personal data, you have the right to lodge a complaint with the DIFC Commissioner of Data Protection. Further information is available at www.difc.com.
12. Contact
For any questions regarding this Privacy Policy, please contact us at: Freeman Holdings Limited, S2406, Level 24, Emirates Financial Towers, Dubai International Financial Centre, P.O. Box 124650, Dubai, UAE; Email: inquiries@fmholdings.com.